| Why is SalesAhoy
different from other crm and software companies? |
|
Simple
Our applications are designed with a single objective
simplicity. No user guides or training needed.
Accessible
SalesAhoy is web-based; you can access your business information
and manage sales from anywhere there is an Internet connection.
Affordable
SalesAhoy gives you all of this in a low-cost, low-maintenance
program that is easy to set-up and easy to use. $30 a month
per user.
|
| How
can you be priced so much lower than Salesforce, Siebel OnDemand
and Salesnet? |
|
Big difference isn't it?!
First of all we have a more simple
product. It's not the kind of application you need training
session for.
Second of all we don't have a big
marketing budget, we've just build a great product and rely
on word of mouth from happy customers.
Thirdly, good clean SFA technology
doesn't have to be expensive. If you build it right from day
one with loads of flexibility, then it shouldn't have a big
price tag. ( here's the secret that the others may not like
you to know about...SFA software is actually pretty easy to
create.) We think that many other vendors are simply charging
way too much.
|
| Who are your customers? |
|
SalesAhoy is designed to work best
for companies that need simple low cost systems, with 5 to
500 employees. If youre in the type of businesses that
doesnt need a complex or expensive software installation,
but do need simple effective tools to stay in touch with your
customers and sales outcomes then come aboard!
|
| Who else could
I buy a similar product from? |
|
At the SalesAhoy price point, our
level of functionality and performance is unparalleled.
People who choose SalesAhoy find salesforce.com
too expensive, ACT! too complicated and dont have a
budget for in house customised development or a large scale
Siebel installation.
Why dont you
see
how we compare?
|
| Where is my data
going to reside? |
|
We keep all of your account information
at a secure state of the art web hosting facility in The City
of Monterey Park which is located in the San Gabriel Valley,
just east of Los Angeles. Our facility features daily back
ups, 24 /7 monitoring and 99.99% up time.
If you have access to the Internet,
you can access your account, whether you are in the office,
off-site with a customer, or on the road. See our Security
section for more details about the strict measures we takes
to safeguard your business data.
|
| How safe is SalesAhoy? |
|
SalesAhoy
employs only the most stringent of security measures. We store
our servers in a highly secure facility where access is controlled
and monitored 24 hours a day. All data is transferred over
secure lines. We also back up your business data at regular
intervals each day.
Naturally,
you retain total control over who is and is not authorized
to access your information. You can also rest assured knowing
that we never share your information with any of its partners
or any outside company.
|
| Can I be a reseller
for SalesAhoy? |
|
You sure can. We have a simple &
rewarding affiliate program. How does 20% of the purchase
price for the life of a new customer you introduce to us sound?
Find out more
|
| Can I use SalesAhoy
if I am outside the United States? |
|
SalesAhoy is intended to be used anywhere
in the world where you have access to a computer with Internet
connection.
|
| What if I decide
to cancel my account? |
| Should you ever find it necessary to close your
SalesAhoy account, we will remove all of your data from our
servers at your request. The good news for you is that because
we charge you an access fee per month, you can cancel with no
financial loss. Simply contact us at support@salesahoy.com. |
| What kind of customer
service support can I expect from SalesAhoy? |
|
We support
small business success. Our goal is to help you improve sales
while saving you time and money.
The longest
we'll ever take to respond to your enquiries is 12 hours.
|
| Does SalesAhoy sell
or rent its subscriber list? |
|
No, SalesAhoy does not sell or rent
any subscriber/membership information, including e-mail addresses.
All individual user and company information is kept private.
Read our Privacy
Policy
|
| Will I have 24-hour
access to my SalesAhoy data? |
| Yes, SalesAhoy is available to you 24 hours a
day, 7 days a week from anywhere in the world that you can access
the Internet. |
| Can I customize the
terminology and fields? |
| Yes. We believe
you should chart your own course. You can customize SalesAhoy
very easily. Contact
us for your copy of our Rules of the Sea Admin guide. |
| Can I have a backup
of my SalesAhoy data? |
You can receive a complete download of all your
company data on by using our
export to excel function at any time. Just perform a search
for the records you
are interested in (i.e. all records), then press the 'View this
report in MS
Excel' button at the bottom of the page - the data will automatically
be
transferred to Excel for you to save. Future development includes
a file-based
backup system, due for release later in 2004. |
| How do I import my
existing data into SalesAhoy? |
We have an Import Wizard which will get your
sales data from Microsoft Outlook,
ACT!, any other program that has a CSV (comma separated value)
file format such
as Microsoft Excel, and Microsoft Access. The Import
Wizard takes you
step-by-step through the import process, allowing you to specify
how your data
will be organized once it is in SalesAhoy. If you are unsure,
just upload your
file in whatever format you have and well take a look
at it for you. |
| What data restrictions
do you have? |
We don't have any formal rules about data restrictions
(within reason!) - just
let us know the size you are anticipating. For example, it is
common for our
users to have 5000 contact records. |
| Can I call you to discuss
my needs? |
We keep our costs so low by doing 100% of our
business on the web.
However we can promise we'll give clear, timely responses to
any detailed
questions you have about the product, via email. |